Common Questions & Helpful Answers
Everything you need to know about joining our family.
General Questions
No, we are proudly family-owned and operated by the same family for over 42 years. This continuity allows us to focus entirely on our residents rather than shareholders, ensuring a warm, personal, and consistent living experience that you won't find elsewhere.
Our two locations in Illinois both offer the same passion for excellence and our award-winning family commitment:
- Naperville: Nestled at 1030 Aurora Avenue, serving families in Naperville, Lisle, and the surrounding western suburbs.
- Rockford: Located at 3655 North Alpine Road, convenient for families in Rockford, Belvidere, and Loves Park.
Assisted living typically assigns residents a “level of care” and charges accordingly. Independence Village focuses on independent living, with care available on your terms when needed. Licensed care partners provide individualized support without labels, allowing residents to remain neighbors—not patients—while we focus on community, connection, and enriching each day.
We specialize in Independent Living. However, we partner with licensed professionals who provide services from vision and podiatry care to physical, occupational, and speech therapy. Care is delivered in the comfort of your home or conveniently within our community, allowing you to live your best life right here at home - with individualized support available whenever you need it or want it.
Costs & Financials
Financial peace of mind is part of our promise. Our Lifetime Rate guarantee means that your base rent is locked in for the entirety of your stay. Unlike many other communities that implement annual rent hikes, your rate will never increase, allowing you and your family to plan for the future with absolute confidence.
Yes! We are honored to serve our nation's veterans. Many of our residents qualify for the VA Aid & Attendance benefit, which can significantly offset the cost of senior living. Our team is experienced in helping veterans and surviving spouses navigate these resources. Please ask us how we can help you access the benefits you have earned.
We believe in all-inclusive, worry-free living. Your monthly rent includes:
- Your beautiful apartment home
- Chef-prepared meals and restaurant style dining
- Weekly housekeeping and linen services
- Scheduled transportation to appointments and shopping
- A full calendar of social activities, wellness programs, and outings – and so much more
Daily Life & Amenities
Absolutely. We are pet-friendly and welcome small pets. We believe their companionship brings joy and warmth to our "Village."
Independence Village is generally designed for adults over 65, although exceptions are made on an individualized basis. We cultivate a neighborhood atmosphere where people share similar life stages, interests, and experiences.
Our residents would clap for us! We take great pride in our dining experience. Our culinary team prepares fresh, nutritious, and delicious meals daily – often involving residents in menu suggestions and favorite recipes. We believe that dining is about more than just food - it’s about a sense of community, the opportunity for conversation, and simply enjoying life.
No. We put our money where our heart lives. After decades of serving seniors, we’ve found kitchens are rarely used and often become a source of worry rather than enjoyment. At this stage of life, most seniors value companionship and service over cooking and clean-up.
Instead, residents enjoy three daily meals shared with friends, while apartment space is devoted to comfort, memories, and the things that make a home feel personal – including a convenient kitchenette for coffee and snacking. For special occasions, a fully equipped Resident Kitchen is always available.